Experience
Software & AI Engineering Roles
Verto (YC W19)
Software Engineer
Dec 2024 - Present
- Designed and developed an AI-powered assistant and configurable workflow manager to streamline profile onboarding, reducing onboarding time by 40%. The assistant dynamically adapts to country, industry, and admin preferences, improving flexibility and automation in onboarding operations.
- Independently drove end-to-end system design and development of a socket service using a pub-sub model on a serverless architecture, replacing long-polling with real-time communication to improve responsiveness and efficiency.
- Leveraged the socket service to power web push notifications, enabling real-time alerts and boosting user responsiveness during live sessions by 40%.
- Rebuilt the case management system by identifying API bottlenecks and optimizing response flow, and added a real-time notification layer to enable faster internal follow-ups — resulting in a reduction in average response time from 100ms to 40ms.
- Integrated biometric authentication (WebAuthn) into the login system, improving login speed by 40% while reducing OTP usage and enhancing user trust.
- Revamped the authentication flow to support biometric MFA, resulting in a 30% increase in adoption and a more seamless login experience.
Tata Consultancy Services
Software Engineer
Aug 2021 - Dec 2024
- Optimized backend systems for generative AI by implementing Redis caching and improving request handling, reducing inference latency by 20% and associated AI costs by 20%.
- Developed and maintained RESTful APIs handling over 500,000 daily requests with p99 latency of 25ms, supporting real-time, secure communication for enterprise systems.
- Led a cloud-based data engineering project managing high-volume transactional data in a petabyte-scale warehouse, cutting processing time by 50% through workflow improvements.
- Designed and implemented 10+ data pipelines and introduced automated regression testing, increasing test coverage by 30% and boosting customer satisfaction by 60% on data quality and accessibility.
Ewently
Co-Founder and Lead of Technical Development
Mar 2020 - Jul 2022
- Co-founded and led the development of Ewently, an online event live-streaming platform, shaping the technical vision and guiding a team of 5 engineers to architect and optimize backend services, achieving a 30% reduction in latency.
- Designed and implemented a scalable event ticketing system with Node.js, GraphQL, and AWS, ensuring 99.9% uptime and supporting up to 5K concurrent users.
- Developed a secure OTP service integral to the 2FA system, which decreased unauthorized access by 20% and bolstered platform security.
- Engineered a robust video meeting system utilizing Python, Golang, WebRTC, RTP, and RTMP, enabling seamless hosting of over 1 million monthly video meetings and live streams with advanced collaboration tools.